Contact Info

Frequently asked questions

[vc_row row_content_width=”grid” enable_grid_lines=”” css=”.vc_custom_1543250386423{padding-top: 129px !important;}”][vc_column offset=”vc_col-lg-offset-0 vc_col-lg-9 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0″ css=”.vc_custom_1543250471067{padding-right: 4.5% !important;}”][mkdf_accordion][mkdf_accordion_tab title=”Can I access MySites outside of work?” number=”01″ label=”FAQ”][vc_column_text]Yes! This is a cloud-based program and will work anywhere you have a land line internet connect, mobile network or WiFi. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”What is the Processing Fee?” number=”02″ label=”FAQ”][vc_column_text]The processing fee is our charge to the guest. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”How is the Processing Fee Collected?” number=”03″ label=”FAQ”][vc_column_text]You receive the entire reservation total. We take our $3.00 fee after the reservation is completed. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Is that Fee on online bookings or all bookings?” number=”04″ label=”FAQ”][vc_column_text]The fee is added to each reservation regardless of how it is booked.  [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”If I bill my customers monthly, does that fee show on each month?” number=”05″ label=”FAQ”][vc_column_text]No. Mysites only charges on the initial reservation. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Does MySites charge a processing fee on POS transactions?” number=”06″ label=”FAQ”][vc_column_text]No. Only on reservations. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”If I move my current reservations into MySites, are my customers charged the processing fee?” number=”07″ label=”FAQ”][vc_column_text]No. We install the fee after all current reservations have been accounted for.  [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Can I absorb the processing fee?” number=”08″ label=”FAQ”][vc_column_text]Yes. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Can I add to the processing fee for my booking expenses?” number=”09″ label=”FAQ”][vc_column_text]Yes.[/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”If I need certain functions added to my system, how much will it cost?” number=”10″ label=”FAQ”][vc_column_text]We do not charge for added functions. We want our system to work for you! [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Do I need to have a certain amount of bookings per month to join MySites?” number=”11″ label=”FAQ”][vc_column_text]No. We work with any size park. Regardless of Booking Volume. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Does MySites work with Marinas?” number=”12″ label=”FAQ”][vc_column_text]Yes, we do! [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Does MySites Work with Public properties?” number=”13″ label=”FAQ”][vc_column_text]Yes, we currently work with city parks, regional parks, and county park systems. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”What does the $50.00 pay for in the Trifecta package.” number=”14″ label=”FAQ”][vc_column_text]It pays for the website design, development, hosting, encryption, search engine optimization and regular updates. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Are credit card processing fees part of the MySites Processing fee?” number=”15″ label=”FAQ”][vc_column_text]No, the payment processor will have their own fees [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Can I add pre-order items on the guest form during check out?” number=”16″ label=”FAQ”][vc_column_text]Yes! You can also add images of the items which will appear in a marquee towards the payment section of the form. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Is Mysites Mobile Friendly?” number=”17″ label=”FAQ”][vc_column_text]Yes! Mysites will conform to any sized device you are using. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Do I have to take online reservations?” number=”18″ label=”FAQ”][vc_column_text]No! This is purely optional. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”Do You have long term agreements?” number=”19″ label=”FAQ”][vc_column_text]Nope. It is you can cancel anytime with 30 days’ notice. [/vc_column_text][/mkdf_accordion_tab][mkdf_accordion_tab title=”How many items can be put into your POS?” number=”20″ label=”FAQ”][vc_column_text]As many as you want! There is no limit. [/vc_column_text][/mkdf_accordion_tab][/mkdf_accordion][vc_empty_space height=”94px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-offset-0 vc_col-lg-3 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0″][vc_widget_sidebar sidebar_id=”faq-sidebar”][vc_empty_space height=”88px”][/vc_column][/vc_row][vc_row disable_element=”yes” enable_grid_lines=””][vc_column][vc_column_text css=”.vc_custom_1541431513584{padding-bottom: 15px !important;}”]

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