Contact Info
(800) 832 -3292 [email protected] 2150 SW 10th St. Suite A, Deerfield Beach, FL 33442
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FAQ

GENERAL FAQ

What is MySites?

MySites is a cloud-based booking management system and e-commerce platform. Accept bookings and payments online 24/7, directly from your own website. Manage your bookings and much more in our secure back-office system, anywhere and anytime on all devices. We also offer intelligent analytical tools so you can monitor your bookings and grow your business even further.

Who should use MySites?

Any size RV parks, campgrounds or RV Resorts.

What makes it different?

MySites uses innovative technology to provide a system which is as simple for our customers to use as possible. We know that handling bookings is an important part of your daily routine, which consistently needs to be accurate to keep your customers happy! Our system makes it easy to find what you need when you need it.

Can I add MySites to my own website?

Yes! MySites seamlessly integrates with your website. It is added to your website via a code which we provide and you simply paste it into the back end of your website. You can personalize the widget with your own branding color to match your website perfectly, so your customers feel like they’re going through the booking process entirely through your website, keeping their experience simple and consistent. If you don’t have a website you can take advantage of our professional web design services offered to MySites customers at a discounted rate.

How can I signup?

Register your interest here. If you need any help with getting started or migrating from another service then please contact our sales team. We’re always happy to help.

Can this platform Manage Multiple Properties?

Absolutely. This system was designed to handle hundreds of locations with thousands of different accommodation types.

FEATURES FAQ

What Does It Cost?

MySites adds a $3.00 Convenience Fee that the Guests are responsible for paying. This fee is included for online reservations and walk-ins.

Essentially, it costs resorts nothing yet saves staff time and creates an easy experience for guests booking online.

Does that "Convenience Fee" multiply for everyday booked?

Nope. It is a one time booking fee. Whether the guest stays one day or 364 days, there fee is applied only once.

What other costs are associated with using MySites?

None.

While some providers use standard per site monthly charges, usage fees, marketing referral fees, set-up fees, license fees or monthly fees, we do not.

Our support is robust and free with unlimited user licenses. We do not charge a standard monthly fee or regular per site fee because we understand that some partners have shoulder seasons where money is tight. Why pay for what you aren’t using is our philosophy.

Do you require I use your payment gateway provider?

Nope. You are free to choose who you want the system to connect to. We will program that for you at no additional cost.

What do I pay for MobileRVing referrals?

Any referrals from MobileRVing.com or MobileRVing 2.0 are offered to MySites customers at no additional cost.

How do I get Support?

We pride ourselves on offering great support to all our customers. We are available and ready to help with any issues you may have 24/7.