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Exceptional Customer Service

The Essential Role of Exceptional Customer Service in Reservation System Software: 5 Reasons Why MYSites Stands Out

In the digital age, the efficiency and reliability of reservation system software are pivotal for the smooth operation of any hospitality business. However, an often-overlooked aspect when choosing a software provider is the quality of customer service. This blog post will explore why customer service is crucial in this decision-making process and highlight why MYSites Reservation System emerges as a leader in this domain.

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Why Campgrounds Should Steer Clear of Online Travel Agencies

Hello, fellow campers and campground owners! In today’s digital age, it’s tempting to rely on online travel agencies (OTAs) to fill up those lovely camping spots. But is this the right move for your business? In this post, we’re going to delve into why campgrounds might want to think twice before jumping on the OTA bandwagon and explore some smarter, more wallet-friendly alternatives.

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GREAT REASONS TO HAVE AN ONLINE RESERVATION SYSTEM FOR YOUR RV CAMPGROUND

Thankfully, RV vacations and camping in our post-COVID world have become more fashionable, and considered more safe than other forms of travel and vacationing. And in our post-pandemic world, it’s often said that what’s good for the customer is good for business, and we absolutely agree! Today, consumers are interacting with more companies, sellers, and service providers online rather than by other means. They’re purchasing more types of food online through Uber Eats or DoorDash, having more groceries delivered online by Instacart or Walmart, making pet grooming reservations online with PetCo, selecting more entertainment online from Netflix, Amazon Prime, and Peacock, so why shouldn’t they be viewing and reserving their RV and campground spaces online?

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BEWARE OF RESERVATION SYSTEMS THAT OWN CAMPGROUNDS – YOUR COMPETITORS ARE SPYING!

RV vacations and camping in our post-COVID are returning stronger than ever. And, here at Mysites.com, as a second-generation family involved in the RV and camping world business, we couldn’t be happier. RV’ing has become more fashionable, and is now considered more safe than other forms of travel and vacationing. We’ve always said, that what’s good for the customer is good for business!

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ONLINE RESERVATIONS INCREASE WITH A GOOD WEBSITE

Online reservations are critical for campgrounds. Have you ever searched for something on your cell phone, found it, but the page either took too long to load or did not load at all? Well, if you anything like me you might consider that the initial impression of this business is that it just doesn’t care about the details. What does that mean for property upkeep? In hospitality, these digital poor practices are a real reservation killer.

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